Chefknivestogo Customer Comments

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Chefknivestogo Customer Comments

Post by ChefKnivesToGo »

We get emails daily from customers that write us and give us encouragement and compliment our work so we thought it would be a nice idea to share these notes and comments. Thanks for all the support!
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Mark Richmond
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https://www.chefknivestogo.com/newarrivals.html
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Re: Chefknivestogo Customer Comments

Post by ChefKnivesToGo »

Best customer service i have ever had the pleasure of dealing with. Customer for 8ish years and for life! Knives are sweet too!

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Re: Chefknivestogo Customer Comments

Post by ChefKnivesToGo »

Thanks for being so open to answering my questions. I appreciate the accessibility to top-shelf cutlery, information, and other tools that you and CKTG provide our culinary community with.

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Re: Chefknivestogo Customer Comments

Post by ChefKnivesToGo »

Yes that's what I like about your company it's so rare these days to find a company of any type that cares about its customers and I don't think I've dealt with one that cares as much as you guys! It's a real breath of freash air to do business with you its a winning formula I'm sure you hear these things all the time.

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Re: Chefknivestogo Customer Comments

Post by ared715 »

In my 15 year career of professional cooking, I've never experienced a company that is more hands on, caring, educational, and generous. Thanks to Mark, Susan, Steve, and the rest of the team at CKTG for providing me with the tools for success in my culinary adventures! You guys definitely deserve all the accolades! Im officially addicted to the site and forums haha. I love the new forum set up and look forward to learning more and more everyday about my tools of the trade!!!
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Re: Chefknivestogo Customer Comments

Post by Susan »

Just received the takeda knives a couple of days ago, very thin, sharp, and nice! Your order process is quite painless, product is well packaged. Good communication. Looking forward to opening the other gyoto that should be here in a few days
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Re: Chefknivestogo Customer Comments

Post by ChefKnivesToGo »

Please send me a specimen that is ground super thin and has a flat profile... thanks again as usual mark!!! You're hands down the best and a bonafide bad ass!! Thank you very much sir!!!

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Re: Chefknivestogo Customer Comments

Post by Frankkj »

I would like to comment on the exceptional speed items are shipped. Ordered a knife on Sunday night, received shipping notification on Monday, received the product Wednesday morning. That, my friends, is exceptional service. Thanks so much.
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Re: Chefknivestogo Customer Comments

Post by Susan »

Mark and Susan,

I spent so many hours on your website reading and learning. Thank you,
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Re: Chefknivestogo Customer Comments

Post by whisk(e)y »

Susan wrote: Thu Feb 02, 2017 11:13 am Mark and Susan,

I spent so many hours on your website reading and learning. Thank you,
Same. Wonderful and informative website. Hours and hours. Much appreciated.
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Re: Chefknivestogo Customer Comments

Post by Susan »

Susan and Mark:

I hope this finds you well. I just wanted to drop a quick note to express my appreciation for the smooth transaction. My two knives arrived today and I am over the moon happy. You acquired a life long customer. Thank you again.

Have a lovely weekend.
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Re: Chefknivestogo Customer Comments

Post by Susan »

I would like to say your service is excellent. I just received my 240mm Kohetsu Aogami Super Gyuto with the custom blue dyed maple handle. It is a thing of beauty. Great job and your shipping was fast. Plan to recommend this place to my coworkers.
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Re: Chefknivestogo Customer Comments

Post by Susan »

Knife and saya arrived. They're beautiful!!!! Thanks!
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Re: Chefknivestogo Customer Comments

Post by alialexa »

I've never been let down by Chef Knives To Go. The ability to trust a seller is very important, and it is why I will always return. Thank you Chef Knives To Go!
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Re: Chefknivestogo Customer Comments

Post by jacko9 »

Due my deftness and the Post Office I received my Konosuke Fujiyama 210mm W#2 Petty today. It was packaged as well as always and it is a very nice knife - Thanks for the speedy shipping. It arrived on time on Monday but, I guess I didn't hear the door bell and I found a note from the Post Office. I called for a re-delivery the next day but our Post Office in Livermore has two locations and it didn't make it to the correct location for re-delivery the next day. When I finally caught my Postman he gave me a telephone to talk to a live person and they delivered it today. Great to do business with you folks!

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Re: Chefknivestogo Customer Comments

Post by Susan »

I've recently bought a Takamura from your website, and I thank you for making the process painless and quick.
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Re: Chefknivestogo Customer Comments

Post by Susan »

thank you for all your suggestions, your customer service is the best!!
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Re: Chefknivestogo Customer Comments

Post by Susan »

Super, super happy with how this knife turned out. Thanks!
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Re: Chefknivestogo Customer Comments

Post by ChefKnivesToGo »

Your customer service is always amazing. Thank you very much for all of your help. I also want to say i ordered a kato vg10 suminagashi 240mm with a custom handle recently and it is so beautiful, the knife as well as the handle. Your customer service never changes. All my chef friends that i cook with see my knives and i show them your site and they go crazy. You guys do what literally nobody else does. I have bought many knives as well as other things from you and will continue to do so. Thank you again.

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Re: Chefknivestogo Customer Comments

Post by Susan »

Hello Sue and Mark:

In the past few weeks I have placed a few orders, and asked a couple of questions, always getting a prompt response. I just have to comment on the flawless customer service and reliable shipping you provide. Please keep up the excellent job you do with the website. I just recently became interested in high quality knives and related accessories, and found pretty much every resource needed on your site. Great information in your thorough videos. Also, you provide way more specific specs on what you sell than anyone else around. Really looking forward to purchasing from you again soon, as soon as my credit cards heal a bit!
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