Can I exchange?

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ChefKnivesToGo
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Can I exchange?

Post by ChefKnivesToGo »

Some customers change their minds on a size or style of knife and ask to do an exchange. In most cases an exchange is two separate transactions and it's cleaner and easier for us to treat it that way. Return the knife you don't want and we'll issue the refund. Buy the knife you do want at anytime. Follow the rules for returns. There is a policy/return link in the header on our site.

There is an exception we make. If someone gives you a gift we'll try and accomodate you by doing a return and sending you a coupon code instead of refunding the person that gave you the item. In this case simply email us first and we'll help.
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